FAQ’s

These are some of the most Frequently Asked Questions (FAQ’s) we receive at ADIG. If they don’t answer your query then please don’t hesitate to Contact Us.

Before I Decide, I Want to Know …

 

Operating My Account …

Before I Decide, I Want to Know …

How secure is my investment?
ADIG is backed by the Catholic Diocese of Armidale. Also, all investments with ADIG are guaranteed by CDPF Ltd which is a company established by the Australian Catholic Bishops’ Conference. ADIG has been operating since 1974 and has over $230 Million in investments. See our Disclosure Statement.
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Who can invest in ADIG?
Anybody in the community can invest in ADIG. You could be an individual, family, a club or association. You do not need a minimum amount to start – you can open a savings account with a nil balance and gradually add to it. Also, you do not need to be Catholic to have an account with ADIG.
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As ADIG is part of the Catholic Diocese of Armidale, how confidential are my account details and balances?
ADIG operates with the same privacy principles as similar organisations – account details and balances are treated with the utmost confidence. Other than ADIG staff, nobody else – schools, parish priests, members of the ADIG Board, or anybody else – has access to any account information whatsoever.
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Does my investment really help my parish or school?
Because ADIG exists to serve the Catholic Diocese of Armidale and the schools and parishes within, every investment helps ADIG provide financial services to schools and parishes in the form of low interest loans, fee-free savings and cheque accounts, sponsorships and an annual grant to the Diocese. See our apostolate for more information.
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Do I need ’100 points’ identification to open an account?
Like similar organisations, ADIG is required to properly identify all signatories to an account. This can be done by taking the appropriate items which identify you, for example Drivers licence and Medicare card, passport (Phone us for details on other suitable documents), to our Armidale or Tamworth office. You can also be identified at an at any branch of the National Bank (ADIG’s bank, who will do this on our behalf) or we can have an ADIG marketing officer come to you – ideal if you are located outside Armidale and Tamworth. Contact Us to arrange this or discuss further.

Click here for the forms you need to do this at NAB or ADIG – they also contain further information.
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How can I get information on the latest interest rates?
Interest rates are not available on the website. Please Contact Us for the latest interest rates.
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How do I open an account with ADIG?
You can find information on opening an account on this page. If you have any questions please feel free to Contact Us.
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Does ADIG offer loans to the community?
No, ADIG offers loans to schools, parishes and church organisations but not to the community.
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Does ADIG have a disclosure statement?
See here.
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Operating My Account …

Can I get wages, salaries or Centrelink payments paid into my ADIG account?
Yes, at no cost. You will need your nine digit account number and ADIG’s BSB to give to employers or Centrelink. This account number is used for any electronic transfers or payments to your ADIG account. Your five digit member number cannot be used for these transactions. If you do not know your nine digit account number Contact Us.
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What if I have regular payments I want to make from my ADIG account?
We can set-up a periodical payment from your ADIG account to enable automatic payment of regular bills and payments. There is no cost to do this. See Forms to set up a periodical payment.
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I don’t live in Tamworth or Armidale – how do I operate my ADIG account?
ADIG Agencies can take money to put into your account or give you a cheque for your withdrawal. Agencies are located in Glen Innes, Gunnedah, Inverell, Moree, Tenterfield and Narrabri. See Agency details.

If travelling or living in a town with no agency you can ask for a specially encoded book to use at any National Australia Bank (ADIG’s bank). You can also have wages or salaries and Centrelink payments electronically credited to your ADIG account and Direct Debits from your ADIG account to pay regular bills.

By using ADIG Online you can view balances and past transactions, and transfer funds between ADIG accounts or transfer to an account at another financial institution.

To apply for ADIG Online click here.
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Can I use my ADIG Christmas Club account for other purposes?
Yes. Many ADIG clients use their Christmas Club account to save for holidays or other purposes. The only restriction is that you can only withdraw from the account between December 1 and January 31..
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How and when do I get paid my interest?
Generally interest is paid twice a year on January 31 and July 31. All fixed term investments also have interest paid upon maturity.
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How frequently does ADIG send me statements of my account?
Account statements are mailed 6 monthly in early August and early February, but with ADIG Online you can view transactions and print statements as often as you like. You can also download transaction data directly into spreadsheets like Excel or Lotus 123. Click here to sign up or find out more about ADIG Online.
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What if I need my money?
Your investment with ADIG always remains yours. ADIG just borrows it from you in the form of your account. A Fixed Term Investment is secured for a set amount of time so you would need to prove hardship in order to access these funds. However, ADIG has alternative accounts to give you options to suit your needs.
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Can my children save with ADIG at school?
ADIG offers Student Saver passbook savings accounts, through primary schools in the Diocese. Children can bring money in for their account, once a week on a day nominated by the school. They receive a passbook and other gifts from ADIG upon signing up. There are no account fees and the school receives 30 cents commission from ADIG for each investment the children make. Currently there are twenty schools in the Diocese who offer Student Saver. Application forms are available at most schools or from ADIG offices. If your school does not currently participate, this can be arranged – discuss with your principal or contact ADIG.
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How can I save/budget for school fees?
One of the services ADIG provides to schools and parents is direct debiting of school fees. School fees can be debited from most bank or credit union accounts weekly, fortnightly or monthly to suit your pay cycle. Or, why not open an ADIG savings account to save for school fees?
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How can I use my ADIG accounts outside the Diocese or interstate?
Using your ADIG accounts interstate or outside the Diocese is no different to using them within. Many ADIG investors retain their account when they move away for use as a genuine savings account.

You can put money into your account at any National Australia Bank (ADIG’s bank) as long as you have been provided with a special encoded book fr this purpose. You can also have wages or salaries and Centrelink payments electronically credited to your ADIG account and Direct Debits from your ADIG account to pay regular bills.

By using ADIG Online you can view balances and past transactions, and transfer funds between ADIG accounts or transfer to an account at another financial institution.

To apply for ADIG Online click here.
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What is ADIG’s relationship with the NAB?
The NAB is ADIG’s bank. ADIG is not part of the NAB, but is a client of the NAB. As such there are some services the NAB performs on behalf of ADIG, including taking investment money and 100 points identifications. There is no cost to you for these services.
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