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Privacy Policy

We respect your right to privacy. This policy sets out how we collect and treat your personal information. Personal information is information we hold which is identifiable as being about you.

PRIVACY POLICY

This Privacy Policy is for the Trustees of the Roman Catholic Church for the Catholic Diocese of Armidale on behalf of the Armidale Diocesan Investment Group (ADIG) and will be referred to as “we”, “our” and “us” in this Privacy Policy. By providing us with your personal information, you agree to this Privacy Policy.

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth). This Privacy Policy describes our current policies and practices in relation to the collection, handling, use and disclosure of personal information. It also deals with how you can complain about a breach of the privacy laws, how you can access the personal information we hold about you and how to have that information corrected.

We reserve the right, at our discretion, to modify this Privacy Policy at any time. Any changes to this policy will be updated on our website. This Privacy Policy applies in addition to any other terms and conditions applicable to our products.

 

How We Collect Personal Information

Personal information about you is collected only when you knowingly and voluntarily submit it to us. Personal information will generally be collected directly from you in person, via email, or through the use of any of our online standard forms. In particular, we may collect personal information from application forms and registration forms.  We may also collect information when you access our website or social media presences(s).It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

 

What Information We Collect

We may collect the following types of personal information from you:

  • Name;
  • Date of birth;
  • Copies of identification documents
  • Business and personal contact details including email addresses, residential addresses, postal addresses, and phone/fax numbers;
  • Information about the goods and services you have ordered
  • Information from enquiries you have made
  • Communications between us
  • Credit card information
  • Detailed information about the running of your business as required for our services
  • CCTV footage at ADIG offices; and
  • General information such as the pages you access, the date and time of your visit, your IP address, cookie identifiers, and the domain name and country from which you access ADIG’s website

 

Use of Information

When we provide financial services to you, including when you apply for our debenture products, we ask you for the information we need to register your account with us, provide access to internet banking, permit us to pay you and generally allow us to service your account and your needs as a customer.

By asking us to assist you with financial services, you consent to the collection and use of the information you have provided to us for the purposes described

From time to time we will use your contact details to send you offers, updates, events, articles, newsletters or other information about products and services that we believe will be of interest to you. We may also send you regular updates by email or by post. We will always give you the option of electing not to receive these communications and you can unsubscribe at any time by notifying us that you wish to do so.

We do not provide your information to third parties, except that we provide your information to our business partner who assist us in the provision of our services to you.

We will not under any circumstances sell or rent your information to a third party.

 

Security

We strive to ensure the security, integrity and privacy of personal information submitted to us, and we review and update our security measures in light of current technologies. We will endeavour to take all reasonable steps to protect the personal information submitted to us.

ADIG makes reasonable efforts to ensure that the most up-to-date security measures are used on our web and mobile sites to protect your personal information. Any data containing personal information which we transmit via the internet is encrypted. However, we cannot guarantee that any information transmitted via the internet by us, or yourself; is entirely secure. You use our website at your own risk. We have firewalls on the perimeter and internal access points which deny all traffic unless explicitly approved. We maintain physical security over our paper and electronic data and premises, by using locks and security. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

We take all reasonable steps to protect your personal information. However we are not liable for any unauthorised access to this information.

 

Web Data

In order to collect data we may use “cookies”. Cookies are small pieces of information which are sent to your browser and stored on your computer’s hard drive. Sometimes they identify users where the website requires information to be retained from one page to the next. This is purely to increase the functionality of the site. Cookies by themselves cannot be used to discover the identity of the user. Cookies do not damage your computer and you can set your browser to notify you when you receive a cookie so that you can decide if you want to accept it. Once you leave the site, the cookie is destroyed and no personal or other information about you is stored.

We utilise Google Analytics Advertising features to identify trends of people visiting our website. This information is an aggregate overview and does not allow us to correlate your personal viewing habits on our or other websites. This process is done utilising the Google Analytics cookie and / or DoubleClick cookie. If you wish to opt-out of Google Analytics please visit their currently available opt-outs here.

 

Access to Information

We will endeavour to take all reasonable steps to keep this information accurate and up to date.

Upon receipt of your written request and enough information to allow us to identify the information, we will disclose to you the personal information we hold about you. We will also correct, amend or delete any personal information that we agree is inaccurate, irrelevant, out of date or incomplete. If you wish to access or correct your personal information please write to [email protected] using the subject line “Privacy Request”. In some limited cases, we may need to refuse access to your information or refuse a request for correction. We will advise you as soon as possible after your request if this is the case and the reasons for our refusal.

 

Disclosure

We only disclose your personal information for purposes reasonably required for the performance of our services. We may disclose personal information when we believe in good faith that the law requires disclosure e.g. Australian Taxation Office.

We may need to provide your information to contractors who supply services to us, e.g. The Fund’s Auditors, Financial Services software providers and digital banking solutions providers.

We will not provide your personal information or disclose it to overseas recipients.

 

Concerns or Questions

  • If we become aware of any ongoing concerns or problems with our website and privacy of information, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact the CEO on phone 02 6772 8311 or email [email protected]
  • Your complaint will be considered through our internal complaints resolution process and we will try to respond with a decision within 30 days of you making the complaint
  • If you are unsatisfied with the resolution of your concerns, or for more information about privacy issues in Australia and protecting your privacy, visit the Office of the Australian Information Commissioner; https://www.oaic.gov.au/privacy/your-privacy-rights/